Product
Yes. All materials are made in the USA, and our factory is located in Los Angeles, California. We are proud of our quality and craftsmanship.
All orders ship from Los Angeles, CA.
Please contact us via email and let us know which item you are interested in. We will notify you by email when the item is back in stock.
Orders
US Domestic: $10 flat rate
International: $50 flat rate
For shipments within the United States, orders are shipped via USPS Priority Mail.
For international shipments, orders are shipped via USPS Priority Mail with a tracking number.
All orders are shipped within 1–3 business days on weekdays.
We are closed on weekends and US holidays.
Yes. A tracking number will be sent to you via email once your order has shipped.
Your order may be subject to import duties and taxes once it reaches your country. These fees are typically 20–30% of the merchandise value but may vary by country.
HLC is not responsible for any duties, taxes, or customs fees applied to your package. You are responsible for all additional charges related to customs clearance.
If a shipment is refused, the original shipping costs, return shipping, and any duties or taxes incurred will be deducted from your refund. If return fees exceed the total order amount, the package will be abandoned and no refund will be issued.
Returns & refunds
HLC prides itself on accuracy and fast turnaround times. All sales are final.
However, exchanges are accepted within 7 days of receiving your order. Store credit will be issued once the item is returned. Shipping costs are not refundable, and cash refunds are not available.
Please review your order carefully before completing your purchase.
Yes. Defective items can be exchanged at no cost. Please contact us within 3 days of receiving your item
Wholesale / Resellers
If you own a store and are interested in carrying HLC products, please email us at info@heritageleathercompany.com. We will connect you with our sales representative.